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Go to the shopReturns & Refund:
In accordance with the Ministry of Commerce and Industry’s regulation governing the exchange and refund rights of consumers, customers in Egypt can exchange or refund items purchased within 14 days from the date of purchase, based on the following terms and conditions:
Thank you for your cooperation and for choosing to shop with us. We will be glad to hear your suggestions on how we can serve you better in the future.
No returns No Exchange allowed during promotions or for any discounted products or offers.
Personal tools (example: brushes) could not be returned, exchanged or refunded.
Gkhair treatments could not be returned, exchanged or refunded.
Maximum Quantity per Order
GK Hair has all the rights to cancel any order without giving any reason. Specially orders that abuse the max allowed quantities during promotion's or after promotions.